There is a workaround for this issue, please use the yellow box search instead.
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If you are self-hosted, please contact your IT team to rebuild the database.
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If urgent, we will be able to manually reindex the search, but it will take some time to do this. Please reach out to us via the Digital Assistant and reference the title of this article and include a couple of examples of words that are not appearing in the search.
Quick Search returns no results
Follow these steps if you are searching for a person you know is on the database and can't find them.
Written by Cristiana Ghinea
Updated this week