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Unable to expand columns

Find out what to do if you can't expand columns or if some data is partially visible.

Written by Cristiana Ghinea

If you are unable to expand a column in Access Charity CRM, there are several quick steps you can try to resolve the issue.

Troubleshooting steps

  1. Clear your browser cache.
    A full cache may prevent the CRM from responding properly.

  2. Clear the user state in Access Charity CRM.
    Resetting your user preferences can often resolve display problems.

  3. Zoom out in your browser.
    If your zoom level is too high, columns may not expand as expected.

  4. Try a different browser.
    Some issues may be browser-specific. Switching can quickly identify if this is the cause.

Getting further help

If the steps above do not resolve the issue, please reach out to us via the Digital Assistant and provide us with as many details as possible so we can investigate and assist.

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