For an in work batch, the best practice would be to edit the payment by going into the payment itself.
Click the payment.
Click the pencil icon.
Change the destination code underneath the payment allocation section.
For an approved batch, you can amend the payment which then will create a reversal of the payment. If there's a vast amount of payments or payments that are attached with invoices this could be resolved with consultancy.
📌 Note: In some instances the destination code of a payment is defined by where the payment came from (Events, Memberships) in which case the destination code cannot be changed.
If you are unable to edit the destination code for in-work batches, please reach out to us via the Digital Assistant and reference the title of this article. Please include details of the payment affected so we can look into it.