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Mailing export incorrect

Follow these steps if a mailing export shows incorrectly.

Written by Cristiana Ghinea

If there are errors or missing records in your mailing export:

  1. Reset the sent contacts.

  2. Export the mailing again, ensuring you are selection all communication preferences then you need.

If there are still errors or records missing, please reach out to us via the Digital Assistant and provide the incorrect export highlighting any issues and the mailing ID.

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