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Exclude contacts from a mailing

Follow these steps to exclude contacts from a mailing.

Written by Cristiana Ghinea

At the Create List stage, you have the option to exclude contacts from the mailing.

The Exclude options may be used to avoid sending repeat mailings out to people or to prevent sensitive or irrelevant information from being received. Contacts that are excluded will be set as 'Do Not Mail' for the current mailing only.

Excluding contacts

  1. Find the mailing record and make sure it's at the Create List stage.

  2. Click Exclude and select one of the options below:

    • Contact

    • Group

    • Saved Search

The excluded contact(s) will appear greyed out, on the Details tab, in the Recipients sublist.

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