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Track data from third party email provider

You can track information about your third party email provider by following these steps.

Written by Cristiana Ghinea

Once a mailing has been sent to your third party mailing system and has also been sent to the contacts, you will likely want to start tracking the metadata behind this mailing.

This data can be pulled into CRM to give you information about the mailing (such as bounces, unsubscribes etc).

To do so:

  1. Click CRM, then Mailing.

  2. Search for the mailing you wish to track.

  3. Click Create email, then Start Downloading Tracking data.

  4. Select the mailing campaign from your emailer to link this to.

  5. Click OK.

📌 Note: This will cause the information on the Third Party Email tab to start populating.

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