You can apply a soft credit to a deceased contact for an approved payment. You don’t need to remove the deceased flags on the contact record to do this.
To soft credit a deceased contact:
Select the Payments tab on the Batch Form and locate the relevant payment.
Click the Batch Detail ID of the payment to open it in the Payments Form.
On the menu ribbon, select More, then choose Soft Credit.
In the pop-up window, enter the Serial Number for the deceased contact and complete the remaining soft credit details.
Click OK.
The system will create the soft credit for the deceased contact without requiring changes to their record status.
