A batch can be deleted as long as it has not already been approved, leaving it in the In-Work state.
To do so:
Click Finance, then Batches.
Locate the batch using quick search or by navigating through all open batches.
In the ribbon at the top of the form, click Delete Batch.
If the batch contains payments, the system will warn you that these will also be deleted.
Click Continue to confirm or x if you wish to cancel the process.
Click Yes to remove the batch and payments.
If after completing this process the batch has not been deleted, please reach out to us via the Digital Assistant and attach a screenshot of the error message you are receiving to help up resolve the issue.