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Acknowledge a batch of payments

Follow these steps to acknowledge a batch of payments.

Written by Cristiana Ghinea

Acknowledgements allow us to send a mailing to contacts that have given us a payment.

A common example of this would be a thank you letter after a donation.

📌 Note: Before you can acknowledge a batch, you will need to move it to the 'Approved' stage of the process.

To acknowledge a batch of payments:

  1. Click Finance, then Batches.

  2. Search for the batch you want to acknowledge.

  3. Click the Acknowledgements drop-down and select Add to Mailing.

    • You can also select Create Email or Create Document, depending on the case.

  4. Select the mailing preference from the menu and click OK.

This will automatically create a mailing for you on the Mailings form where you will be able to configure it and send it out to the appropriate contacts.

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