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Write off a pledge

Follow these steps to write off a pledge and reinstate a line on a written off pledge.

Written by Cristiana Ghinea

If you have any paid instalments for your pledge, you will not be able to delete the pledge. Instead, you will have to write it off.

Writing off a pledge allows you to end a regular payment or put the payment on hold.

📌 Note: This action is not permanent and can be reversed at any time.

Write off a pledge

To write off a pledge:

  1. Click Finance, then Pledges.

  2. Find the pledge you want to write off.

  3. Click the Manage drop-down arrow and select Write Off.

  4. Enter a reason for writing off the pledge and click OK.


Reinstate a line on a written off pledge

To reinstate a line on a written off pledge:

  1. Click Finance, then Pledges.

  2. Find the pledge you want to reinstate.

  3. Click the Manage drop-down arrow and select Reactivate.

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