Memberships
Renew or cancel memberships. Set up financial periods, benefits and schemes.
By Cristiana1 author16 articles
- Renew MembershipsThis article explains the options available for membership renewal.
- Membership Direct Debit Payment not being takenThis article offers a list of possible causes for issues with Direct Debit Membership payments.
- Membership not renewingFollow the guidance in this article if a direct debit membership is not renewing.
- Change the DDI status of a membership or pledgeFollow these steps to edit the DDI status of a membership or pledge.
- Remove a credit line from a membershipOur Support team will be able to assist with removing a credit line from a membership.
- Convert membershipsFollow these steps to convert a membership.
- Cancel a membershipThis article explains how to cancel a membership.
- Renew lapsed membershipsFollow these steps to restart a lapsed membership.
- Pay a membership instalmentFollow these steps to correctly pay a membership instalment.
- Membership statusesThis article explains each membership status.
- Change a membership's expiry dateThis article explains how to change the expiry date on a membership.
- Switch lead member on a membershipYou can switch a membership's lead member by following these steps.
- Change direct debit details on a membershipThis article explains how to edit and verify the account details for a membership before saving the changes.
- Add additional members to a membershipLearn how to assign an additional membership type and add a new member to an existing membership band.
- Delete a new or pending membership periodYou can remove a new membership period either by deleting it before it starts or by cancelling if it has already started.
Schemes
Find out more about membership schemes.